CATERING SERVICES
Catering is about hospitality, creating moments and connecting people. At QCC Catering is not just about food.
Hospitality is a truly Qatari virtue. Since the time of the nomadic tribes to present day skyscrapers, Qatar has continually embodied the true spirit of Arabian hospitality.
Qatar Caterers and Contractors, a leading Qatari Company specialized in turnkey catering, hospitality management and services, exemplifies this Arabian virtue.
Using superior customer management processes to meet the wide-ranging needs of the growing and robust Qatari market, QCC’s outsourcing solutions include management of Labour Accommodation Facilities, catering services to Armed Forces and Public Security personnel, operation of employee canteens for medium and large industries, as well as Student and Staff cafeterias for Educational Institutions and Hospitality Establishments.
At QCC, surpassing our clients’ expectations is our business goal.
Established in 2003 with an office on Salwa Road, Al Waab district, Doha. Over 350 dedicated catering specialists serve over 20,000 meals every day.
Currently produces over 8 million meals and serve over 2.5 million individuals per year.
Clientele include Armed Forces formations, large-scale industries and Labour Camps, as well as the hospitality sector.
| Year | No. of People Served | Year | No. of People Served |
| 2017 | 2,766,000 | 2010 | 1,215,000 |
| 2016 | 1,830,000 | 2009 | 1,050,000 |
| 2015 | 2,201,000 | 2008 | 904,000 |
| 2014 | 1,985,000 | 2007 | 779,000 |
| 2013 | 1,330,000 | 2006 | 718,000 |
| 2012 | 1,130,000 | 2005 | 759,000 |
| 2011 | 1,116,000 | 2004 | 290,000 |
As I look back at the past decade, I am extremely gratified at the progress our company has made. Having started from a small operation in Doha, today we produce over 5 million meals and serve approx. 2 million individuals per year. With service delivery expanded across the country, we are delighted to have been a part of Qatar’s growth.
Food is at the core of our market offering. Our team of specialist chefs make delicious and appealing meals that meet the diverse budgetary needs of any organization. Be it for hotel staff, a canteen, a management dining room for executives, a large-scale meal service for blue collar workers, the Armed Forces or Public Security Forces, QCC is up to the task; igniting your sense of taste.
The renowned tradition of Arabian hospitality is central to the way we conduct our business. Taking care of our customers’ needs is our culture. QCC’s proven processes and procedures have helped us retain our valued clientele while constantly adding new ones to the fold in Qatar.
Committed to excellence in food quality, preparation and presentation, QCC is always at hand to create tailored services to suite the clients’ budget and palate.
Sahtein! (Bon Appetite!)
SALEH MOBARAK A B AL-KUWARI
At UCC, excellence is paramount. It is not just an expression but also our culture for doing business.
Professionalism in how we deal with our customers and satisfying their needs. Professionalism can be seen in how we maintain our benchmarked operational standards and make our 200 odd employees feel at home.
UCC has consistently set new standards of service to deliver customer satisfaction. By aligning our strategic corporate goals with those of our valued customers, we have achieved one of the highest client retention rates in the industry.
We consider our employees as our most valuable resource and asset. By providing them with an environment that is conducive towards performance and rewards professionalism and efficiency, UCC has been able to ensure the needs and expectations of our customers are met at all times.
UCC fully recognize the fundamental importance of Training in ensuring constant and consistent delivery of the highest standard. We firmly believe that there is no substitute for operating in “real life” situations and as such, our in-house training programs focus on interactive and practical training.
Catering is about hospitality, creating moments and connecting people. At QCC Catering is not just about food.
Hospitality is a truly Qatari virtue. Since the time of the nomadic tribes to present day skyscrapers, Qatar has continually embodied the true spirit of Arabian hospitality.
Qatar Caterers and Contractors, a leading Qatari Company specialized in turnkey catering, hospitality management and services, exemplifies this Arabian virtue.
Using superior customer management processes to meet the wide-ranging needs of the growing and robust Qatari market, QCC’s outsourcing solutions include management of Labour Accommodation Facilities, catering services to Armed Forces and Public Security personnel, operation of employee canteens for medium and large industries, as well as Student and Staff cafeterias for Educational Institutions and Hospitality Establishments.
At QCC, surpassing our clients’ expectations is our business goal.
Established in 2003 with an office on Salwa Road, Al Waab district, Doha. Over 350 dedicated catering specialists serve over 20,000 meals every day.
Currently produces over 8 million meals and serve over 2.5 million individuals per year.
Clientele include Armed Forces formations, large-scale industries and Labour Camps, as well as the hospitality sector.
| Year | No. of People Served | Year | No. of People Served |
| 2017 | 2,766,000 | 2010 | 1,215,000 |
| 2016 | 1,830,000 | 2009 | 1,050,000 |
| 2015 | 2,201,000 | 2008 | 904,000 |
| 2014 | 1,985,000 | 2007 | 779,000 |
| 2013 | 1,330,000 | 2006 | 718,000 |
| 2012 | 1,130,000 | 2005 | 759,000 |
| 2011 | 1,116,000 | 2004 | 290,000 |
As I look back at the past decade, I am extremely gratified at the progress our company has made. Having started from a small operation in Doha, today we produce over 5 million meals and serve approx. 2 million individuals per year. With service delivery expanded across the country, we are delighted to have been a part of Qatar’s growth.
Food is at the core of our market offering. Our team of specialist chefs make delicious and appealing meals that meet the diverse budgetary needs of any organization. Be it for hotel staff, a canteen, a management dining room for executives, a large-scale meal service for blue collar workers, the Armed Forces or Public Security Forces, QCC is up to the task; igniting your sense of taste.
The renowned tradition of Arabian hospitality is central to the way we conduct our business. Taking care of our customers’ needs is our culture. QCC’s proven processes and procedures have helped us retain our valued clientele while constantly adding new ones to the fold in Qatar.
Committed to excellence in food quality, preparation and presentation, QCC is always at hand to create tailored services to suite the clients’ budget and palate.
Sahtein! (Bon Appetite!)
SALEH MOBARAK A B AL-KUWARI
At QCC, excellence is paramount. It is not just an expression but also our culture for doing business.
Professionalism in how we deal with our customers and satisfying their needs. Professionalism can be seen in how we maintain our benchmarked operational standards and make our 300 plus employees feel at home.
QCC has consistently set new standards of service to deliver customer satisfaction. By aligning our strategic corporate goals with those of our valued customers, we have achieved one of the highest client retention rates in the industry.
We consider our employees as our most valuable resource and asset. By providing them with an environment that is conducive towards performance and rewards professionalism and efficiency, QCC has been able to ensure the needs and expectations of our customers are met at all times.
Laundry Services
Laundry Services form an integral part of the Operation & Maintenance Projects and comprehensive Life Support Services handled by QCC.
The Laundry Division of QCC has established Standard Operating Procedures to provide guidance in both operation and maintenance of laundry services, within QCC operations.
These afore mentioned Standard Operating Procedures are strictly adhered to by our experienced staff and highlight: staffing & equipment, safety procedures, training, preventive maintenance, in addition to the collection & distribution workflow, segregation & marking, washing & drying of clothes.
QCC Laundry Division provides 24/7 quality service to our valuable clients on monthly and yearly contracts. Our dedicated, well-trained team has the knowledge and considerable experience to handle a wide range of textiles and fabrics efficiently, in particular, Uniforms, Workwear & Medical Scrubs, and all other types of Garments, Linens, etc
WE CUSTOMISE OUR SERVICE TO CLIENT’S BUSINESS NEEDS FOR DAILY, WEEKLY OR MONTHLY LAUNDERING…
The various stages of operation in our facility would include:
Step 1: Collection
QCC’S Laundry Division shall organize the collection of soiled Uniforms, Linen & Workwear garments from client premises, at their convenience, and items will be transported to QCC centralized facility. Proper marking of laundry items will take place at pick-up point, to ensure that all collected uniform, linen & garments are returned in a timely and effective manner, thus minimizing the potential for error.
Step 2: Sorting
Upon delivery to the laundry facility, the received uniform, linen and garments will be carefully analysed and sorted, based on type and texture, so that correct processing methodology can be applied. A well-established mechanism is in place to sort the items into batches and plays a very critical role in enhancing the life-span of laundry items, whereby lightly-soiled garments will not be subjected to a “pre-wash” cycle. QCC’s Laundry Division will use a production-line method for sorting the soiled items, with full-time employees assigned to perform the task.
Step 3: Spotting
Post ‘sorting process’, each garment is thoroughly inspected for stains by our skilled staff, who will gently & carefully cleanse the spot, using specialised equipment and chemicals. As a standard procedure, all garments marked for dry-cleaning will go through a spotting process, in addition to the other garments or linen that may require spotting.
Step 4: Washing or Dry Cleaning
At this stage, the laundry is washed or dry-cleaned as per the fabric and texture of the linen or garment. The sorted linen is weighed in accordance with the washing machine’s load limit and inserted into the machine. The dry-cleaning machines have the necessary capability to dry-clean all kinds of garments, whether heavy or delicate
Step 5: Drying, Ironing and Folding
In this stage, the clean linen and garments are dried, ironed and folded. All garments are pressed on specialized, multiple presses to ensure a crisply-ironed, high-quality finish
WE LAUNDER, PRESS AND FINISH YOUR GARMENTS, LINEN OR DRY-CLEANING – WRAPPED AND PACKED READY FOR YOU TO POP INTO YOUR STAFF LOCKERS OR LINEN ROOM SHELVES!
Step 6: Packing
The processed linen is prepared for despatch and delivery. Individual orders are filled, based on the needs and requests of customers, and then sent to the laundry’s main packing area. Garments can be delivered folded, or on a hanger – in accordance with customer’s preference – and are bagged properly.
Step 7: Delivery
In this final step in the process, manpower, specially-trained in both laundry operation & the principles of good customer service, will transport the clean linen back to the customers in specially-designed, customized delivery vehicles.
Laundry Services form an integral part of the Operation & Maintenance Projects and comprehensive Life Support Services handled by QCC.
The Laundry Division of QCC has established Standard Operating Procedures to provide guidance in both operation and maintenance of laundry services, within QCC operations.
These afore mentioned Standard Operating Procedures are strictly adhered to by our experienced staff and highlight: staffing & equipment, safety procedures, training, preventive maintenance, in addition to the collection & distribution workflow, segregation & marking, washing & drying of clothes.
QCC Laundry Division provides 24/7 quality service to our valuable clients on monthly and yearly contracts. Our dedicated, well-trained team has the knowledge and considerable experience to handle a wide range of textiles and fabrics efficiently, in particular, Uniforms, Workwear & Medical Scrubs, and all other types of Garments, Linens, etc
WE CUSTOMISE OUR SERVICE TO CLIENT’S BUSINESS NEEDS FOR DAILY, WEEKLY OR MONTHLY LAUNDERING…
The various stages of operation in our facility would include:
Step 1: Collection
QCC’S Laundry Division shall organize the collection of soiled Uniforms, Linen & Workwear garments from client premises, at their convenience, and items will be transported to QCC centralized facility. Proper marking of laundry items will take place at pick-up point, to ensure that all collected uniform, linen & garments are returned in a timely and effective manner, thus minimizing the potential for error.
Step 2: Sorting
Upon delivery to the laundry facility, the received uniform, linen and garments will be carefully analysed and sorted, based on type and texture, so that correct processing methodology can be applied. A well-established mechanism is in place to sort the items into batches and plays a very critical role in enhancing the life-span of laundry items, whereby lightly-soiled garments will not be subjected to a “pre-wash” cycle. QCC’s Laundry Division will use a production-line method for sorting the soiled items, with full-time employees assigned to perform the task.
Step 3: Spotting
Post ‘sorting process’, each garment is thoroughly inspected for stains by our skilled staff, who will gently & carefully cleanse the spot, using specialised equipment and chemicals. As a standard procedure, all garments marked for dry-cleaning will go through a spotting process, in addition to the other garments or linen that may require spotting.
Step 4: Washing or Dry Cleaning
At this stage, the laundry is washed or dry-cleaned as per the fabric and texture of the linen or garment. The sorted linen is weighed in accordance with the washing machine’s load limit and inserted into the machine. The dry-cleaning machines have the necessary capability to dry-clean all kinds of garments, whether heavy or delicate
Step 5: Drying, Ironing and Folding
In this stage, the clean linen and garments are dried, ironed and folded. All garments are pressed on specialized, multiple presses to ensure a crisply-ironed, high-quality finish
WE LAUNDER, PRESS AND FINISH YOUR GARMENTS, LINEN OR DRY-CLEANING – WRAPPED AND PACKED READY FOR YOU TO POP INTO YOUR STAFF LOCKERS OR LINEN ROOM SHELVES!
Step 6: Packing
The processed linen and garments are prepared for dispatch and delivery. Individual orders are filled, based on the needs and requests of customers, and then sent to the laundry’s main packing area. Garments can be delivered folded, or on a hanger – in accordance with customer’s preference – and are bagged properly.
Step 7: Delivery
In this final step in the process, manpower, specially trained in both laundry operation & the principles of good customer service, will transport the clean linen and garments back to the customers in customized delivery vehicles.
OUR PARTNERS
Corporate Catering
Cape East Ltd.
Qatar Navigation
Black Cat Engineering
Deutsche Babcock
Descon Engineering Qatar
MIDMAC Qatar
Readymix Qatar
Teyseer Security Services
Qatar Building Co.
Qatar Intl. Precast
Engineering Maintenance Company (EMCO – Qatar) – Ibin Ajayan Labour City
Hospitality Catering & Labour Camps
InterContinental Hotel, Doha
Ezdan Hotel & Suites
Qatar Real Estate Investment Co.
United Facility Management Co.
Mesaieed Labour Accommodation Facility
RAS LAFFAN Industrial City – ALAQARIA Labour Accommodation (RLIC)
BOARD OF DIRECTORS
MANAGEMENT
Jawdat A Safa
Syed A Ahmad
Chawki H Najjar
Sharath Bhakthavatchalu
Oussama Bu Ghannam
Ashin Rehim
Uvais Mohammed
Rajesh Radhakrishnan
Suresh C Sankaran
Rakhesh Raveendranath
Adeel Durrani
Yaqeen Ahamed
Muneeb-ur-Rehman
Mubeen Ilahi
MARKET LEADERSHIP & RELIABILITY
2.5 million
8 million
Reliable & Professional
Cost Effective
Safe
| Year | Meals Served |
| 2017 | 8,298,000 |
| 2016 | 5,490,000 |
| 2015 | 6,065,000 |
| 2014 | 5,955,000 |
| 2013 | 3,990,000 |
| 2012 | 3,390,000 |
| 2011 | 3,348,000 |
| 2010 | 3,645,000 |
| 2009 | 3,170,000 |
| 2008 | 2,710,000 |
| 2007 | 2,400,000 |
| 2006 | 2,150,000 |
| 2005 | 2,300,000 |
| 2004 | 870,000 |
OPERATING PHILOSOPHY
FOCUSED ON QUALITY
QCC QUALITY PLEDGE
SAFETY & HYGIENE
QCC has been assessed and certified as meeting the requirements of ISO 22000: 2018 & ISO 45001 : 2018…
QCC’s salient mechanisms include:
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- Monitoring and controlling the temperatures of food during cooking, holding, serving, cooling, and reheating
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- Training our food service specialists in proper hand washing techniques and guaranteeing the use of disposable gloves as well as not allowing sick employees to handle food
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- Teaching employees on how to prevent cross-contamination and empowering them with the tools to do so
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- Conducting intermittent food safety self-inspection for every QCC food production and handling unit
From the produce stage to the plate, QCC applies food safety management system in line with ISO 22000 : 2018 standard, thus ensuring our meal service is always safe for consumption.
Testimonials
Certifications
FEEDBACK & ESCALATION
Regular communication is a mandated protocol in all situations. Committing to respond within 48 hours of receipt of an issue, QCC’s service delivery team takes a professional approach to solving your issues.
Only through constructive feedback and on-going checks are we able to keep providing service quality par excellence!
Oussama Bou Ghannam
Senior Operations Manager
M: +974 5519 4932
Sharath Bhakthavatchalu
General Manager
M: +974 7766 9796
Chawki Najjar
Director of Catering Services
M: +974 5584 7113
CONTACT US
Mailing Address : PO Box 23737 Doha – Qatar
Physical Address : Al Tadamon Complex – 1st Floor, D Ring Road, Doha, State of Qatar
Phone : +974 4469 7546 | +974 4469 7691 | +974 4469 7897 | Fax : +974 4469 7547